Customer Requirements:
At GC Jet Ski Hire, we prioritize safety for all our customers. As per our Self Hire and Drive Regulations, customers are strictly prohibited from being under the influence of ALCOHOL OR DRUGS while riding our jet skis. Safety is paramount, and therefore, we provide a comprehensive safety briefing that is essential for all participants to view and understand. Additionally, all participants must successfully complete the accompanying test before departing on any of our safaris. Failure to pass the test will result in the inability to travel with us. We kindly request customers to arrive 30 minutes prior to their booking for check-in and to present the credit card used for online purchases along with matching ID. Please note that jet skiing is not suitable for pregnant customers, and participants must be in good health without any previous neck, back, or spinal injuries or any other medical conditions that may pose a risk. By booking with GC Jet Ski Hire, customers confirm that they, their passengers, or any individuals under 18 listed on the form do not have any current or previous neck, back, or spinal injuries or any other medical conditions that may cause injury to themselves or others participating in the activity.
Cancellation:
In unforeseen circumstances that necessitate the cancellation of a booking by GC Jet Ski Hire, such as circumstances beyond our control, we assure customers of a full refund if rescheduling is not possible.
Weather:
GC Jet Ski Hire operates in most weather conditions and is equipped to provide wet weather gear if necessary. However, if the weather conditions are deemed unsafe due to storms or extreme circumstances, we will take all reasonable steps to reschedule the booking. In the event that rescheduling is not possible, a full refund will be provided to our customers. Please be aware that tour cancellations are solely made by the experienced GC Jet Ski Hire team and may be influenced by any current weather warnings at the time.
Age Restrictions
At GC Jet Ski Hire, we adhere to government regulations regarding age restrictions to ensure the safety and enjoyment of all participants. The youngest age allowed for a pillion passenger is 7 years old or a minimum height of 125cm. Teenagers between the ages of 12 and 15 may have the opportunity to drive the jet ski, accompanied by a rider who is 16 years or older (at the guide’s and management discretion). Teenagers aged 16 and over are permitted to drive the jet ski alone, provided they have a parent or guardian’s signature. Participants must be 16 years or older to take a pillion passenger with parent or guardian consent (also subject to management discretion). We prioritize the safety of our customers and ensure compliance with these age restrictions for a secure and enjoyable experience.
Weight Restrictions
To maintain safety standards and ensure the comfort of our customers, our skis can be comfortably twin shared at no extra cost. However, there are weight restrictions in place. The combined body weight of both riders must not exceed 200 kg. If the total weight exceeds this limit, it is necessary to purchase an additional jet ski, and no refund will be given for the existing jet ski. These weight restrictions are implemented for the safety of our customers, as exceeding the recommended limit can lead to injuries and potential damage to the jet ski. We prioritize the well-being of our customers and strive to provide a safe and enjoyable experience for everyone.
Release and Waiver – GC Jet Ski Hire Pty Ltd:
(a) ‘Organiser’ refers to GC Jet Ski Hire Pty Ltd, including its employees, guides, agents, volunteers, and contractors, along with all other parties involved in the organization and conduct of the Activities.
(b) ‘Participant’ denotes the person signing this form, including their heirs, next of kin, representatives, successors, executors, administrators, agents, and assigns.
(c) ‘Event’ signifies the hiring of a jet ski from the Organiser for use by the Participant, either as an operator or passenger at the Gold Coast, Queensland.
(d) ‘Activities’ encompass the Event and include all matters related to it, such as transport to and from the Event, preparations for participation, instructions and training about the conduct and risks associated with the Event, use of equipment during the Event, and all other matters associated with the performance and participation in the Event, including the provision of medical assistance or treatment.
ASSUMPTION OF RISK:
(a) Participation in the Activities involves certain risks, including the risk of death, personal injury, and illness due to overexertion or strenuous activity, changing weather conditions, dangerous environments, and limited access to medical support and rescue services.
(b) Participation in the Activities is a voluntary decision made at the Participant’s own discretion, fully understanding and appreciating the nature and extent of all risks involved.
(c) The Activities inherently carry dangers and risks, including the real risk of injury or death.
RELEASE AND WAIVER:
HEALTH INFORMATION – EXISTING MEDICAL CONDITIONS:
REQUIRED MEDICAL TREATMENT:
Please note that the user assumes full liability for any damages that may occur while riding the jet ski.